Frequently Asked Questions

1. What is e-Procurement?

​e-Procurement combines the best practices from internet technology and procurement / purchasing in order to streamline the purchasing process, enabling ordering of goods and services online which ultimately leads to cost reduction.

This capability can be aligned through a web-based solution that is fast, affordable and easy-to-use.

​Thus, e-Procurement facilitates greater contract compliance, better prices from vendors, better accuracy of orders, reduction in delivery time, and faster payment through precise matching of invoices and purchase orders.

2. HOW MANY USERS ARE THERE ON BOARD THE AGORA PROCUREMENT PORTAL CURRENTLY?

Currently, there are close to 4,000 users. This comprises of buyers and vendors that are registered with the AGORA Procurement Portal.

​3. WHAT IS THE REGISTRATION PROCESS LIKE?

For more information on the registration process, please email us at support.bizhub@strateqgrp.com or click HERE to fill in your details so that we can follow up with you.

​5. DOES AGORA SUPPORT A PRIVATE TRADING SYSTEM?

Yes, AGORA enables purchasing organisations to trade privately with their approved vendors.

​6. AS A BUYER, HOW DO I DETERMINE WHICH OPTION SUITS ME BEST?

It all depends on how frequent you trade with your vendors and how fast you want to acquire your Return On Investments.
Our consultants are able to assist you in determining which option suits you best, based on your requirements and budget.

​7. WHAT IS THE COST OF INTEGRATION FOR THE BUYER’S BACKEND SYSTEM?

This depends on the extent and complexity of the integration. For a simple integration, it would be minimal cost. A study would be necessary to determine the efforts for system integration. Rest assured that we have had the expertise to integrate to ERP and legacy systems.

​8. IS IT POSSIBLE FOR VENDORS TO VIEW OTHER VENDOR'S PRICING?

Vendors are not able to view another vendor's pricing catalog in the AGORA Procurement Portal.
Vendors may offer different pricing  to different buyers, however each buyer can only see the special price offered by other vendors to them.

​9. HOW WOULD AGORA ENSURE SECURITY OF TRADING INFORMATION?

Our security architecture is designed to address Network Security, Transaction Security and Internet Security.

  • Network Security - Our servers are hosted in STRATEQ's Data Center - a state of art security system that operates round the clock on 24 x 7 basis. Firewalls and filtering routers are installed to establish a barrier between the corporate and AGORA Portal network and the external Internet. For added peace of mind, we have embedded an audit trail function within the portal.
  • Transaction Security - Transaction confidentiality and message confidentiality is accomplished using encryption that secures the communications link between computers. AGORA adopts GlobalSign SH256 G2 SSL protocol to provide privacy for data flowing between clients and servers. AGORA ensures information integrity by adopting error detection codes, checksums, sequence numbers, and encryption techniques operating on the entire message or selected fields within the message. Transaction security can further strengthen by using Digital Signatures and Digital Certificates. The vendor is therefore assured that the data they receive is  from an authorized buyer.
  • Internet Security - To ensure Internet security, we have adopted methods which include firewall for perimeter security, authentication of users and servers and GlobalSign SH256 G2 SSL encryption.

​10. HOW IS INTEGRATION TO BACK-END SMALL MEDIUM SIZE BUSINESSES DONE?

SMBs without backend systems  can enjoy substantial savings by using AGORA, which is a SaaS based eProcurement solution to automate their procurement and fulfillment processes.
For more information, please e-mail us at support.bizhub@strateqgrp.com; or click HERE to fill in your details so that we can get back to you.

​11. WHAT ARE THE BENEFITS FOR ORGANIZATIONS JOINING AGORA AS BUYERS?

Our security architecture is designed to address Network Security, Transaction Security and Internet Security.

  • Ability to enforce organization-buying policy.
  • Opportunity to conduct business process re-engineer, thereby streamlining the procurement process.
  • Substantial savings in procurement cost. Research indicate that 5% to 15% industry average savings on indirect materials [e.g. office supplies, maintenance, repairs & operations (MRO)] procurement over e-commerce.
  • Faster turnaround time for procurement.
  • Better budgeting and expenditure management through the control of purchasing activities and tracking of purchasing patterns.
  • Higher service levels from suppliers due to better contract terms based on fact based negotiations and the power of aggregated demand.
  • Integrated process from ordering, invoicing and payment.
  • Ability to free up the procurement department's time in areas of negotiation, contracting and monitoring of suppliers' contracts.

​12. WHAT ARE THE BENEFITS FOR ORGANIZATIONS JOINING AGORA AS VENDORS?

The benefits for vendors:

  • New sales channel - by selling through the Internet, suppliers can reach out to more organisations than before. Selling through the Internet is cost effective, hassle-free and quick.
  • Lower order processing costs - eliminate the hassle of generating paper documents during order processing. This also reduces the probability of human error in normal order processing.
  • Flexible catalogue management - this enables suppliers the flexibility and capability to control their catalogues in real-time.
  • Inventory control - suppliers can better manage their inventory to fit their ordering periods. This can translate to significant savings in storage costs.
  • Faster turnaround for payment - no more paper handling as invoice is delivered to buyer electronically and there will also be a payment prompter for buyer.
  • Higher service levels from suppliers due to better contract terms based on fact based negotiations and the power of aggregated demand.
  • Integrated process from ordering, invoicing and payment.
  • Ability to free up the procurement department's time in areas of negotiation, contracting and monitoring of suppliers' contracts.

​13. WHAT IS THE MINIMUM HARDWARE AND SOFTWARE REQUIREMENT TO PARTICIPATE?

  • Desktop Computer or Laptop with minimum Intel Pentium IV or higher, 2GB RAM or more, Harddisk 250 MB Free and Window XP or higher.
  • Internet Access (256kbps line)
  • Personal email account
  • AGORA BUYER or VENDOR Account (contact us for details)